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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how ZOREONX (“we,” “our,” or “us”) collects, uses, and protects personal information when you access or use our website and platform.

ZOREONX provides access to digital platform tools, documentation, and community-driven informational resources. This Privacy Policy applies solely to information collected in connection with platform access and related communications.

1. Information We Collect

We collect only the information necessary to operate and improve the platform.

A) Information You Provide Voluntarily
  • Name
  • Email address
  • Contact details submitted through forms or support requests

We do not require users to submit sensitive personal data to access platform features.

B) Automatically Collected Information

When you access our website or platform, we may automatically collect limited technical data, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages accessed and interaction timestamps

This information is collected for security, analytics, and platform performance purposes only.

C) Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Ensure basic website functionality
  • Analyse usage trends
  • Improve platform performance

You may manage or disable cookies through your browser settings.

2. Information We Do Not Collect

ZOREONX does not:

  • Collect or store private keys or wallet credentials
  • Process or store payment card details
  • Hold or custody user digital assets
  • Collect financial, banking, or government-issued identification data

Any fiat-to-crypto transactions are handled entirely by third-party service providers under their own privacy policies.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain access to the ZOREONX platform
  • Respond to user inquiries and support requests
  • Communicate platform updates and service-related notices
  • Improve platform functionality and user experience
  • Monitor security and prevent misuse

We do not use personal data to provide education, training, advisory, or instructional services.

4. Legal Basis for Processing (GDPR)

Where applicable, ZOREONX processes personal data based on:

  • User consent
  • Performance of a contract (platform access)
  • Legitimate interests related to security, analytics, and platform improvement
  • Compliance with applicable legal obligations

5. Sharing of Information

We do not sell or rent personal information.

We may share limited data only:

  • With trusted service providers who support platform operations (e.g., hosting, analytics), under strict confidentiality obligations
  • When required by law, regulation, or legal process
  • To protect the rights, security, or integrity of ZOREONX and its users

Third-party services operate under their own privacy policies.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this policy
  • Comply with legal or regulatory obligations
  • Resolve disputes and enforce agreements

Data that is no longer required is securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your data

Requests can be made by contacting us at the address below.

8. Data Security

We implement appropriate technical and organisational security measures to protect personal information from unauthorised access, alteration, or disclosure. However, no digital platform can guarantee absolute security.

9. Third-Party Links and Services

Our platform may reference or integrate third-party services, including wallet providers or on-ramp services. ZOREONX is not responsible for the privacy practices of third parties, and users are encouraged to review their policies independently.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at: support@zoreonx.com